Our commitment
Assured Employment Services is committed to ensuring equal access and participation for people with disabilities. We treat people with disabilities in a way that allows them to maintain their dignity and independence.
Website accessibility
We strive to make our website accessible to everyone. It aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
- Alternative text for images
- Keyboard navigation support
- High-contrast colour schemes
- Readable fonts and appropriate text sizing
- Clear page structure and headings
- Descriptive link text
Employment services
We provide accessible employment services to all job seekers and employers:
- Accessible application processes
- Accommodation during interviews and assessments
- Workplace accommodation consulting
- Inclusive recruitment practices
- Disability-awareness training for employers
Workplace accommodations
We work with employers to identify and implement reasonable accommodations, including:
- Flexible work arrangements
- Assistive technology and equipment
- Modified work schedules
- Physical workspace modifications
- Job restructuring where appropriate
Customer service
Our customer service is designed to be accessible to all. We provide:
- Multiple communication options (phone, email, in person)
- Clear, plain-language communication
- Flexible appointment scheduling
- Help completing forms and applications
- Accessible meeting spaces
Assistive technology
Our website is designed to work with assistive technologies including:
- Screen readers
- Voice-recognition software
- Keyboard navigation tools
- Browser zoom
- Text-to-speech software
Ongoing improvements
Accessibility is an ongoing effort. We regularly review and update our practices, and train our staff on accessibility best practice and disability awareness.
Contact the accessibility coordinator
If you need assistance accessing our services or website, or would like to give feedback about accessibility, contact the Assured Employment Services Accessibility Coordinator at 3950 14th Avenue, Suite 301, Markham, Ontario; info@assuredemploymentservices.com; main line 647-627-9754 or alternate line 905-843-9255. We respond to accessibility requests within 5 business days.
Feedback and suggestions
We welcome feedback about the accessibility of our services and website. If you encounter a barrier or have a suggestion, please let us know.