Information we collect
We collect information you provide directly to us when you submit a resume, apply for a job, contact us, ask us for staff or book a consultation.
- Contact details you enter on our forms (name, email address, phone number and your message)
- Employment application details (address, position applied for, availability, desired salary, work-authorisation answers, languages, education history and professional references)
- Your resume or CV file, when you choose to upload one
- The page of our website a contact enquiry was sent from
- Consultation booking details: your name, company, email address, phone number, the kind of meeting and its time, and what you want to discuss
- Staff-request details from employers: your name, company, email address, phone number, the roles, number of people, location and timing you need, and your message
- Optional sensitive identity details: Social Insurance Number and date of birth
Website analytics and cookies
We use Google Analytics, loaded through Google Tag Manager, to understand how people find and use this website. This is separate from the information you type into our forms. Analytics is told that a form was submitted successfully; it is never sent the contents of that form.
- Which pages you visit, how long you spend on them, and which site or search sent you here
- An approximate, city-level location worked out from your IP address — Google determines this and does not include the address in the reports we see
- Your device type, browser and screen size
- Whether a contact enquiry or job application was submitted successfully — the fact that it happened, never any of the details
- Cookies set by Google Analytics (named _ga and _ga_*) that distinguish a returning visit from a new one; they contain a random identifier, not your name or contact details
- We never send your name, email address, phone number, resume, Social Insurance Number, date of birth or any other application answer to Google Analytics
- The service-area map loads its tiles from OpenFreeMap when the map scrolls into view; like any web request this discloses your IP address to that server, and we send it nothing else
Opting out of analytics
You can refuse analytics without losing access to any part of this site. Every form, job listing and page works identically whether or not analytics is running.
- Install Google's official browser add-on, which blocks Google Analytics on every site you visit: https://tools.google.com/dlpage/gaoptout
- Block or clear cookies for this site in your browser settings, or browse in a private window
- Turn on your browser's tracking protection, which most modern browsers include
- Write to us using the contact details at the end of this policy and we will answer any question about what is collected
Consultation bookings and Google Calendar
When you book a consultation, the booking is stored in our own system and we email you a confirmation, or a receipt for your request, with a private link to reschedule or cancel; we also email a reminder before the meeting. Once the booking is confirmed, we add it to our office Google Calendar from our own Google account and invite you as a guest, so Google sends you the calendar invitation and, for a video call, the Google Meet link. The calendar entry holds your name, company, email address, phone number, what you want to cover, your booking reference and your private reschedule link; if the booking is moved or cancelled, Google sends you the update. We also read our own calendar's busy times so that nobody can book a slot staff already have. We never ask you to sign in with Google and never access a Google account, calendar or contacts of yours. Google's handling of calendar invitations is covered by Google's own privacy policy.
How we use your information
We use the information we collect to provide, maintain and improve our services:
- Match you with suitable job opportunities
- Conduct background checks and verifications
- Communicate with you about jobs and services
- Improve our website and services
Information sharing
We may share your information in certain circumstances:
- With potential employers when you apply for positions
- With providers that run parts of this site for us: Google (calendar invitations for bookings, and analytics), the company that hosts the site and its database, and the service that delivers our email
- When required by law or legal process
- With your explicit consent
Data security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
Social Insurance Number and date of birth
Providing your Social Insurance Number (SIN) and date of birth is entirely optional; you can submit a full application without them. We ask for them only to confirm your legal eligibility to work in Canada and to set up payroll if you are placed with one of our clients, and only with your explicit, opt-in consent given by ticking the consent box on the application form.
- They are encrypted on our servers the moment they are submitted, using a key that is never sent to your browser
- They are stored separately from the rest of your application and are unreadable in the database itself
- They are never shown on screen in full without a security PIN, and recruiters normally see only the last three digits of a SIN
- Every unlock of these details is recorded against the staff account that requested it
- They are never included in notification emails or shared with employers
- Records containing them are scheduled for deletion 12 months after submission
How long we keep your information
We keep applications and enquiries, including staff requests and consultation bookings, only as long as needed to match you with work or to arrange and follow up a meeting, and to meet our record-keeping obligations. Social Insurance Number and date-of-birth records carry an automatic 12-month retention limit from the date you submit them. Resumes are stored in private storage that is not publicly accessible and can only be opened by authorised staff through short-lived, expiring links.
Requesting deletion of your information
You can ask us at any time to see, correct or delete the information we hold about you, including your resume and any sensitive identity details. Email info@assuredemploymentservices.com with the subject line "Data request" from the address you applied with, or call our main line at 647-627-9754. We respond within 30 days.
Your rights
You have rights regarding your personal information:
- Access and review your information
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw any marketing consent you have given
Contact us
Questions about this policy? Email info@assuredemploymentservices.com, call our main line at 647-627-9754, or our alternate line at 905-843-9255.